Reaching Out for Reviews and Testimonials
Reaching Out for Reviews and Testimonials
For blue collar contractors, online reviews and testimonials are a crucial factor in gaining more customers and building trust. As a result, it’s important to reach out to customers who have had positive experiences with your business and ask them to leave reviews and provide testimonials. Here are a few tips to help you increase your online reviews and testimonials:
1. Send a Follow-Up Email: After your customer has used your services, it’s important to send a follow-up email asking them to leave a review or provide a testimonial. It’s helpful to include a link to the review page when sending this email, which makes it easier for the customer to leave a review.
2. Offer an Incentive: If you’re having difficulty getting customers to leave reviews, consider offering an incentive. This could be a discount on their next service or even something as simple as a thank you note or small gift.
3. Ask Your Employees: Your employees are likely interacting with customers every day, so don’t forget to ask them to reach out for reviews and testimonials. If your employees are able to provide customers with great service, they are more likely to leave positive reviews and offer glowing testimonials.
4. Take Advantage of Social Media: If you have an active social media presence, use it as an opportunity to reach out for reviews and testimonials. Ask followers who have used your services in the past to leave a review or provide a short video testimonial about their experience with your business.
5. Implement Automated Review Request.